Public Offer
on providing access to online courses on the Medhart platform
Edition of June 2, 2026
1. GENERAL PROVISIONS
1.1. This Public Offer (hereinafter referred to as the "Offer") is an official proposal by LLC "Medhart" (hereinafter referred to as the "Provider") to enter into an agreement for the provision of information, consulting, and educational services in a remote format through the Medhart online platform.
1.2. Acceptance of this Offer is considered to be made by the Customer upon payment of the cost of the respective course and/or registration on the Medhart platform.
1.3. From the moment of acceptance of the Offer, a contract is considered to have been concluded between the Customer and the Provider on the terms defined in this Offer.
1.4. The Provider reserves the right to make changes to the Offer without prior notice to users. The new version comes into force from the moment of its publication on the website.
2. TERMS AND DEFINITIONS
Medhart Platform
A web resource where educational courses, materials, tests, cases, and other educational products are hosted.
Course
A set of educational materials, videos, interactive cases, tests, and other learning elements, access to which is provided to the Customer.
Customer
An individual or legal entity that has paid for access to the Course.
Personal Account
The Customer's account on the Medhart platform.
Certificate
An electronic document confirming the successful completion of the Course in accordance with established requirements.
3. SUBJECT OF THE AGREEMENT
3.1. The Provider grants the Customer access to the online course "Ophthalmology Course", and the Customer undertakes to pay its cost.
3.2. The Course is provided in a remote format through the Medhart platform.
3.3. The Provider does not guarantee that the Customer will achieve specific professional, academic, or career results.
3.4. The Course materials are educational in nature and do not constitute individual medical consultation.
4. ACCESS PROVISION PROCEDURE
4.1. Access to the Course is provided after confirmation of successful payment.
4.2. Access to the purchased Course is provided without time limitation, unless otherwise stated on the Course page.
4.3. The Customer gains access to the Course through their Personal Account on the Medhart platform.
4.4. The Provider has the right to update, improve, and supplement the Course materials.
5. COST AND PAYMENT PROCEDURE
5.1. The cost of the Course is determined on the respective Course page on the Medhart platform.
5.2. Payment is made in non-cash form through available payment services.
5.3. The moment of payment is considered to be when funds are credited to the Provider's account.
5.4. All bank and payment system commissions are paid in accordance with the terms of such banks and services.
6. REFUNDS
6.1. The Customer has the right to submit a refund request before gaining access to the Course.
6.2. After access to the Course has been provided and educational materials have been opened, the service is considered to have started being provided.
6.3. After access to the Course has been provided, refunds are not made, except in cases of:
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technical impossibility of providing access due to the Provider's fault;
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erroneous double charge of funds;
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other cases provided for by the current legislation of Ukraine.
6.4. The decision on refunds is made by the Provider after reviewing the relevant official request.
7. CERTIFICATION
7.1. After successful completion of all mandatory Course elements, the Customer may be issued an electronic Certificate.
7.2. The conditions for obtaining a Certificate are:
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completion of all mandatory lessons;
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completion of all required tests;
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achieving the minimum passing score established for the Course.
7.3. The Certificate confirms the fact of completing the training and is not a state-issued document, unless otherwise explicitly stated.
8. RIGHTS AND OBLIGATIONS OF THE PARTIES
The Provider has the right to
- change the structure and content of the Course;
- update educational materials;
- temporarily suspend the Platform's operation for maintenance;
- block access in case of violation of the terms of this Offer.
The Customer undertakes to
- provide accurate data during registration;
- not transfer their account to third parties;
- not copy or distribute Course materials;
- not attempt unauthorized access to the Platform's systems.
9. INTELLECTUAL PROPERTY
9.1. All materials posted on the Medhart platform, including texts, videos, presentations, graphics, cases, tests, logos, and other intellectual property objects, belong to the Provider or are used on a legal basis.
9.2. Any copying, reproduction, distribution, public posting, or other use of materials without the Provider's written permission is prohibited.
9.3. The Customer is granted exclusively a non-exclusive right to personal use of the Course materials.
10. LIABILITY OF THE PARTIES
10.1. The Provider is not liable for the inability to use the Platform due to reasons beyond its control.
10.2. The Provider is not responsible for the quality of the Customer's internet connection.
10.3. The Customer independently bears responsibility for the security of their Personal Account login and password.
11. FORCE MAJEURE
11.1. The parties are released from liability for non-performance of obligations in the event of force majeure circumstances.
11.2. Such circumstances include war, terrorist acts, emergencies, telecommunications network outages, decisions of state authorities, and other events that the parties could not foresee or prevent.
12. DISPUTE RESOLUTION
12.1. All disputes are resolved through negotiations.
12.2. If agreement cannot be reached, the dispute shall be resolved in accordance with the legislation of Ukraine.
13. PROVIDER'S DETAILS
Full name
LIMITED LIABILITY COMPANY "Medhart"
EDRPOU code
45965331
Legal address
Ukraine, 28115, Kirovohrad region, Oleksandriia district, village Vasylivka, Onopy St., building 33
medhart.ua@gmail.com
Phone
+380968075746
Director
Kravchenko Vladyslav Gennadiyovych